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Community rules

Updated on 25 October 2026 (level, frame, loyalty bonus and XP loss for inactivity; before that, on 24 October: content rules, clothing table, detector and consequences).

In short

  • Real conversations, with respect: the rules are the same for everyone.
  • Normal clothes only. Nudity, underwear, sexual poses and asking someone to expose themselves are forbidden.
  • Gifts are voluntary and are never asked for in exchange for anything.
  • Report in one tap; “Looks under 18” blocks the reported account straight away.
  • 1st violation: warning; 2nd: 7-day suspension; 3rd or full nudity: account closed. You can appeal once.

Cupido is a social video chat: face-to-face video conversations with verified adults. “18+” means adults only, not sexual content. These rules apply equally to men and women.

Always
  • Be 18 or older and show your own face, live.
  • Wear normal everyday clothes, as for a conversation in the street (see the clothing table).
  • Treat the other person with respect. No means no.
  • Use Next when a conversation does not work, without insults.
Never, anywhere
  • Using Cupido to arrange meetings, or asking for or accepting money or gifts to meet someone.
  • Minors, in front of or behind the camera.
  • Nudity, undressing, showing underwear, touching yourself, sexual acts or poses, or pointing the camera at your body.
  • Asking someone to expose themselves or do any of these things.
  • Showing or doing something on request in exchange for money or gifts, or asking for gifts in exchange for anything.
  • Asking for or offering money, M-Pesa codes, airtime or "investments".
  • Threats, harassment, hate speech or violence.
  • Recorded, fake or someone else’s video.
  • Recording, photographing or sharing the other person: it leads to a ban and can be reported (“Recorded or shared my image”).
  • Advertising, spam or multiple accounts.
Clothing table

The same for men and women, everywhere on Cupido.

Profile and feed photos

✓ Allowed
Only normal everyday clothes.
✕ Forbidden
Swimwear, lingerie, underwear, bare chest, suggestive poses.

1:1 call

✓ Allowed
Normal clothes. Swimwear only in its natural setting (beach, pool) and with no sexual poses.
✕ Forbidden
Undressing, lingerie or underwear, touching yourself, sexual poses, pointing the camera at your body, showing or doing something on request in exchange for money or gifts.

Live (public)

✓ Allowed
Only normal clothes.
✕ Forbidden
Swimwear, lingerie and everything forbidden in a 1:1 call.
In a Live
  • Lives are public: normal clothes only. Swimwear and lingerie are forbidden too.
  • Gifts are voluntary and buy nothing. Nobody may ask for gifts in exchange for anything; anyone who does can be reported (“Asked for gifts in exchange”).
  • No phone numbers, addresses or requests for money.
Automatic detector
  • In video calls and Lives, a detector runs on your device. If it sees something forbidden it blurs your image for the other side and warns you; if it continues for about 5 seconds, the call or Live ends.
  • The detector can be wrong: it never closes an account by itself. Only the team confirms a violation, after seeing the snapshot kept at the moment of the alert.
Reporting
  • Report buttons are always on screen, for both sides: “Exposed themselves”, “Asked me to expose myself”, “Asked for gifts in exchange”, “Looks under 18”, “Recorded or shared my image” and more.
  • Every report ends the call and blocks that person for whoever reported.
  • “Looks under 18” blocks the reported account straight away, until the team decides.
What happens
  • 1st confirmed violation: warning. The call is cut and what was paid for that call does not count as earnings.
  • 2nd violation: 7-day suspension.
  • 3rd violation, or full nudity or a sexual act: account closed and balance held for review.
  • Suspected minor: immediate block; the evidence may be handed to the authorities.
  • You can appeal a decision once, at cupido.co.mz/en/recurso.