Frequently asked questions

Yes. You must be 18 or older. We check the date of birth, and the team verifies the age of freelancers with a selfie.

Men can try a few minutes without an account. To continue, buy credits or receive earnings, create a free account.

The price per minute is shown before every call and on the Credits page. You pay with credits bought through M-Pesa or e-Mola (1 credit = 1 MT, valid for 12 months). Whoever calls pays. If a verified freelancer is on the other side, they earn part of every minute and of every gift; if not, it is a social call and nobody earns: in the Match (at random) both pay, half each; in a direct call to someone who is not a freelancer, the caller pays half the price. Anyone can earn: see "Start earning".

We show the real split of every top-up: VAT, the payment fee, the freelancer’s share and Cupido’s share. It is on the “Where your money goes” page.

Just conversation, in normal clothes. Cupido is a social video chat: “18+” means adults only, not sexual content. Nudity, underwear, sexual poses and asking someone to expose themselves are forbidden, for men and women. See the clothing table in the Community rules.

No. Video goes through our relay server only to reach the other side and is not stored. Only when the automatic detector fires is a small encrypted image kept for the team to review.

Press Report: the call ends, that person will not be matched with you again and the team reviews the report.

Yes, in any modern browser with a camera: Chrome, Safari, Firefox or Samsung Internet.

The search keeps running by itself and you can cancel any time. Evenings are usually busier.